| SUPPORT |
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| After sales support - Ensuring our solutions work for you |
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| GX Environmental provide a full after sales service to our clients encompassing the following: |
- Technical advice help-desk
- Remote support & diagnostics
- Warranty support
- Emergency call out service
- 24 hour 7days a week emergency support
- Start-up assistance
- Planned maintenance
- System back-up
- On-call engineer
- On-site engineer
- Facility management
- Spare parts
- Upgrades and modernisation programs
- 3rd party software upgrades
- Hardware upgrades
- Preferential labour rates and call-out priority, to contracted clients
- System appraisal and consultative services
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Each client has their own specific requirements so the support service provided is tailored to the needs of each customer. |
